Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, contact us, or use our services. This may include:

• Name and contact information (email, phone, address)
• Company information
• Project specifications and requirements
• CAD files and technical drawings
• Payment and billing information
• Communication records

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our manufacturing services
• Process quotes and orders
• Communicate with you about your projects
• Send you technical updates and service information
• Comply with legal and regulatory requirements
• Protect against fraud and ensure security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except:

• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or acquisition
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Access controls and authentication measures
• Secure storage of sensitive information

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Project files and technical drawings are typically retained for 7 years for quality and compliance purposes.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. We use cookies for:

• Website functionality and performance
• Analytics and usage statistics
• Remembering your preferences

8. Third-Party Services

We may use third-party services for analytics, email communication, and payment processing. These services have their own privacy policies, and we encourage you to review them.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: